Welcome to trendylabelshop.com’s FAQ page! We’ve compiled some of the most frequently asked questions from our customers so you can find answers quickly. If you can’t find what you’re looking for, feel free to contact our customer service team.

  1. How do I place an order?
    Browse our website to find the items you like, select the size and color that fits, and click “Add to Cart.” Next, click “Checkout” and follow the prompts to enter your shipping and payment information to complete your order.
  2. Can I change or cancel my order?
    If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to assist you, but if the order has already entered the processing or shipping stage, it may not be possible to change or cancel.
  3. What payment methods do you accept?
    We accept a variety of payment methods, including Visa, MasterCard, American Express, PayPal, and more. All payment transactions are securely encrypted to ensure your information is safe.
  4. How long does it take for my order to be shipped?
    Orders are usually processed and shipped within 1-3 business days. The specific delivery time depends on your delivery address and the shipping method you choose. You can check the estimated delivery time during checkout.
  5. How do I track my order?
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your order on our logistics partner’s website.
  6. Can I return or exchange an item?
    We accept returns within 30 days of receiving the item. Items must be unused, unwashed, and in their original packaging and tags. Please refer to our Refund Policy for specific return policies.
  7. Do you ship internationally?
    Currently, we ship within the United States. We are working on expanding our international shipping services, so stay tuned for updates on our website.
  8. How do I contact customer service?
    If you have any questions or need help, please contact us at:

Email: LaurenLowry@trendylabelshop.com
Our customer service team will respond to you within 1-2 business days.